About WhichMedicine
Last updated: 1 May 2026
Our Purpose
WhichMedicine was created to help Australians quickly find appropriate over-the-counter solutions for common health concerns. We understand that navigating the pharmacy aisle can be overwhelming, and our goal is to simplify that process with clear, accessible information.
What We Do
Our platform provides comprehensive medicine guides, product comparisons, and an AI-powered symptom checker to:
- Assess your reported symptoms through guided questions
- Provide recommendations for OTC products available in Australian pharmacies
- Offer general health information and self-care advice
- Help you understand when to seek professional medical care
AI-Powered Technology
WhichMedicine uses artificial intelligence (AI) to analyze your symptoms and generate personalised over-the-counter medicine recommendations. Our AI provides pharmacist-style guidance based on your reported symptoms, evidence-based medical information, Australian pharmacy product availability, and TGA-approved medication guidelines.
Important: All recommendations are AI-generated and should be verified with a qualified pharmacist or doctor before use. AI technology, while advanced, cannot replace professional medical judgment.
How It Works
Select Your Symptoms
Browse by body part or search for specific symptoms
Answer Questions
Provide information about your symptoms and health profile
Get Recommendations
Receive personalised suggestions for OTC products and self-care
Consult a Professional
Always verify recommendations with your pharmacist or doctor
We Are Not Medical Professionals
WhichMedicine is an informational tool only. We do not provide medical diagnoses, prescriptions, or professional medical advice. Always consult qualified healthcare professionals for medical decisions.
Our AI Technology
How Our AI Works
Our AI system processes your symptom information, considers your health profile (age, pregnancy status, allergies), and cross-references this with medical databases to suggest appropriate OTC products. The AI mimics the decision-making process a pharmacist might use when recommending over-the-counter treatments.
AI Limitations
While our AI is sophisticated, it has limitations. It cannot physically examine you, order tests, or account for all individual medical complexities. The AI provides general guidance that must be validated by healthcare professionals who can assess your complete medical situation.
Continuous Improvement
We regularly update our AI models with the latest medical information and user feedback to improve accuracy and safety. However, AI-generated advice should always be considered a starting point for discussion with your pharmacist or doctor.
Our Commitment
Free to Use
WhichMedicine is completely free to use. Our symptom assessments and health recommendations are based on evidence-based information and are not influenced by commercial relationships. Some pages may include affiliate links to retailers such as Amazon and Priceline, which help support the ongoing operation of this service. These links do not affect the products we recommend or the advice we provide.
Accuracy and Quality
We strive to provide accurate, up-to-date information by:
- Using evidence-based health information
- Referencing Australian health guidelines and TGA-approved products
- Regularly updating our database and algorithms
- Incorporating user feedback to improve recommendations
Privacy Protection
Your privacy is paramount. We:
- Do not sell or share your personal information
- Use encryption to protect your data
- Comply with Australian Privacy Principles
- Minimise data collection to only what is necessary
Read our Privacy Policy to learn more.
Contact Us
We welcome your feedback, questions, and suggestions. Please reach out through our contact form.
Thank you for trusting WhichMedicine as part of your health information journey. Remember, we are here to inform and guide, but your healthcare professionals are your best resource for medical decisions.